In line with the recent government announcement, we're working towards opening The Ullswater View at some point in July and are currently taking new reservations from 4th July onwards. We are of course aware that this is conditional and subject to change.
So turning our minds to the future and how we would get back to a world of welcoming guests again, while knowing that our business would have to change.
Adjusting to new ways of doing things, to make sure our guests and team have absolute assurance that we're committed to their health and safety is our priority.
However, there's a balance to strike. Now, more than ever, people need to be able to find the time and space to be at their happiest. The health and safety of our guests and team has always been at the heart of what we do, and to ensure everyone who stays and works with us feels confident of that, over the coming months we will take our measures to the next level.
We'll also promote a "one way" guest flow through the guest house with separate entrance and exit doors.
We'll update all our pre-arrival email communications to provide additional information relating to health and hygiene.
New signage and focus points will be added across the guest house to promote hygiene and social distancing. A new risk-based approach to cleaning will be implemented and all team members will be trained accordingly. Hand sanitiser will be available and visible at several points across the guest house, including all rooms and staff areas. We have invested in an ozone generating machine, which kills 99.9% of all viruses, bacteria and other micro-organisms. This machine will be used to sanatize your room before you arrive and all public areas at night and is affective on all surfaces, including soft furnishings. This will give our guests and staff confidence in the fact that the risk of infection is minimal.
Breakfast service has been reconsidered and we will serve you breakfast at your table, we won't offer a buffet service with sharing plates or bowls. We'll request that guests book a time slot to spread the flow.
Looking forward to welcoming you in July.
Julie, Ricky and Anny.